Home > Federal Contracts
GSA Schedule 70 (GS-35F-4153D)
IT Services Price List Descriptions
| Labor Category |
ProdDesc |
| Administrative Support, Specialized |
Responsibilities: Provides administrative support to technical and management level personnel. This includes, but is not limited to, general office support, project administration, event planning and administration, office relocation planning, executive secretarial support, etc. May perform other duties as assigned.
Requirements: High school diploma or GED or other equivalent degree program. Five + years experience. |
| Program Manager |
Minimum/General Experience: Plans, organizes and directs the efforts of a program team, serves as on-site focal point for technical and administrative matters ensures all data submittals are complete correct and in accordance with contract prior to submittal and tracks financial data of individual tasks. The Project Manager posses significant related management experience.
Functional Responsibility: Acts as the senior executive focal points for all projects within the program responsible for all contractual, staffing, financial, performance and delivery issues.
Minimum Education: Bachelor’s Degree and ten (10) years of experience leading teams or projects. |
| Sr. Program Manager |
Minimum/General Experience: Responsible for integrating multiple IT projects into a coherent overall Program Plan. Ensures that quality assurance and total quality management practices are implemented with regard to the overall contract. Is responsible for the financial accountability of the program/contract. Must possess significant related management experience over multiple projects and at least twelve years of relevant industry experience.
Functional Responsibility: Acts as the senior executive focal points for all projects within the program responsible for all contractual, staffing, financial, performance and delivery issues.
Minimum Education: Bachelor’s Degree and twelve years of experience leading teams or projects. |
| Project Administrator |
Minimum/General Experience: Able to generate documents and spreadsheets utilized in status reports, trip reports, briefings, etc. Performs contract deliverable tracking, resource movement tracking, and travel administration. Assists the Project Management staff on tasks related to the administration of the task/delivery order.
Functional Responsibility: Experienced in the development and administration of project plans and schedules through the use of computer based scheduling software.
Minimum Education: Has two (2) years related work experience. |
| Project Specialist |
Minimum/General Experience: Must be proficient in writing style, punctuation, grammar and format. Must have experience in creating technical documents using appropriate computer based software desktop publishing packages including but not limited to Excel, Adobe PageMaker, Ventura, Quark, etc. Able to train client personnel in subject matter related to information technology. May develop IT course materials. Able to provide support to data processing and service functions including; 1) documenting IT programs and processes;2) processing, collecting, testing, maintaining and distributing program and systems documentation; 3) analyzing software code and anomalies; 4) collecting raw information, preparing flow charts, and coding in program languages and 5) word processing support of technical writers and engineers in the preparation of program documentation.
Functional Responsibility: Prepares documentation and reports either in standard textual format and/or using commercial software packages to prepare multi media documents.
Minimum Education: Must possess a Bachelor’s degree and at least one (1) year experience in technical writing/multi media or specialized training in said field. |
| Technical Project Manager |
Minimum/General Experience: Qualified in leading the design, development and maintenance of IT projects including developing layout and detailed drawings, preparing written specifications, performing design calculations and developing cost estimates. Able to plan, design, develop, modify, test and support software applications/interfaces as well as translate design and program specifications into functioning software code. Able to coordinate project needs with other design disciplines. Capable of investigating project design alternatives as identified by the Senior Design Engineer. Able to perform research for identification of acceptable materials or equipment. Capable of performing on-site inspections of projects.
Functional Responsibility: Acts as the senior technical focal point for all projects within the program responsible for all contractual, staffing, financial, performance and delivery issues.
Minimum Education: Possesses a Bachelors Degree in an engineering discipline or four (4) years related work experience in such disciplines as Oracle, C++, PowerBuilder, Visual Basic or similar. |
| Sr. Technical Project Lead |
Minimum/General Experience: Possesses exceptional expertise in an IT discipline/technology or specific functional area related to IT (environmental compliance for example). Possesses a thorough knowledge of design requirements and operational procedures for IT systems, applications and relational databases. Assists the Program/Project Manager in identifying all required system/software/design changes to be incorporated into project documents as well as configuration management databases.
Functional Responsibility: Provides oversight and technical review of project tasks and provides functional analysis in order to achieve optimal design configurations. Has the ability to interpret various regulations, policies and other constraints and assess their impact on project costs.
Minimum Education: Possesses either a Bachelor’s Degree in an engineering discipline or related area such as mathematics, environmental sciences, statistics etc. Degree requirements can be substituted for seven (7) years-related work experience. |
| Engineer |
Responsibilities: Under supervision, performs a variety of network engineering tasks related to the design and implementation of integrated networks, including hardware, software, equipment and/or personnel. Plans and performs network engineering research, design development, and other assignments in conformance with network design, engineering and customer specifications. Responsible for the technical part of a major project or a project of lesser complexity and importance than those assigned to a high-level engineer
Requirements: Bachelor's degree in Computer Science, Information Systems, Engineering or a related field with 4 years general experience. 6 years of general experience is considered equivalent to a Bachelor's degree. |
| Sr. Engineer |
Minimum/General Experience: Able to plan, design, develop, install, modify, and test networks, application programs and/or computer based systems. Able to translate systems/subsystems designs and detailed designs into fully functioning and architecturally compliant networks, applications or computer based systems. Requires knowledge of servers, workstations, and other programmable systems such as controllers and handheld devices. Provides advice on differing networking implementations and designs. Able to provide problem resolution, compliance testing and design recommendations. Hands on experience with internetworking equipment to include configuration, installation and/or troubleshooting. Also, able to work with senior technical and user staff in a consultative role on their projects. Able to provide assistance and guidance to less experienced contractor technical staff.
Functional Responsibility: Provides senior level leadership to the project in all areas of technical implementation.
Minimum Education: Has either Bachelors Degree in an engineering discipline or MCSE certification as well as at least six (6) years of experience. |
| Network
Engineer |
Minimum/General Experience: Able to plan, design, develop, install, modify, and test networks. Able to translate systems/subsystems designs and detailed designs into fully functioning and architecturally compliant networks. Able to provide advice on differing networking implementations and designs. Able to provide problem resolution, compliance testing and design recommendations. Hands on experience with internetworking equipment to include configuration, installation and/or troubleshooting.
Functional Responsibility: Able to work with senior technical and user staff in either a hands on consultative role on their projects. Able to provide assistance and guidance to less experienced contractor technical staff.
Minimum Education: Has either Bachelors Degree in either an engineering discipline or working towards MCSE certification and at least four (4) years of experience. |
| Systems
Engineer |
Minimum/General Experience: Experienced in assessing requirements for new or modified systems, performing detailed systems design, preparing written specifications, programming and conducting module and integration tests. Able to train client personnel in subject matter related to information technology. May develop IT course materials. Experienced in design and maintenance of database management systems, use of CASE technology and in structured requirements analysis methodologies such as information engineering. Knowledge of MIL-STDs and system development processes.
Functional Responsibility: Provides specific technical expertise to the project in all areas of technical implementation. |
| Sr.
Systems Engineer |
Minimum/General Experience: Experienced in assessing requirements for new or modified systems, performing detailed systems design, preparing written specifications, programming and conducting module and integration tests. Experienced in design and maintenance of database management systems, use of CASE technology and in structured requirements analysis methodologies such as information engineering. Knowledge of MIL-STDs and system development processes.
Functional Responsibility: Provides senior level leadership to the project in all areas of technical implementation. |
| Sr.
Information Engineer |
Responsibilities: Performs information systems development, systems analysis and design, functional and data requirements analysis, programming, program design and documentation preparation. Implements information engineering projects, systems analysis, design and programming using CASE and IE tools and methods, systems planning, business information planning, and business analysis. Applies, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assists in establishing standards for information systems procedures.
Requirements: Bachelor's degree in Computer Science, Information Systems, Engineering or a related field with 8 years of general experience. |
| Principal
Information Engineer |
Responsibilities: Mentors government task leaders and acts as project manager directing the efforts of other IE Engineers. Has full life-cycle experience and expertise in all areas of the IE Methodology. Applies an enterprise-wide set of disciplines for the management, planning, coordination, analysis, design and construction of information systems on an enterprise-wide basis. Develops analytical and computational techniques and methodology for problem solutions. Has experience with manual and automated tools, such as I-CASE, and is familiar with IDEF 0 process modeling and IDEF 1X data modeling. Plans and manages project schedules, directs the work of other contractors, provides quality assurance reviews and provides consulting services during the planning, analysis, and design phase of information engineering.
Requirements: Bachelor's degree in Computer Science, Information Systems, Software Engineering or related field with a minimum of 10 years of demonstrated experience, 3 of which shall be in the last 5 years in software engineering and program management in all areas above. |
| Principal
Systems Architect |
Responsibilities: Provides overall technical direction in systems engineering and in the development of information technology architectures for a variety of software and communications programs. Evaluates organizational work and information flows to determine the optimum information technology architecture for the domain or enterprise. Establishes system requirements in the development of enterprise-wide or large-scale information technology programs. Designs software, hardware, and communications to support total requirements and provides required interfaces to other systems, domains, or enterprises. Provides guidance and direction to system architects and software developers.
Requirements: Bachelor's degree with a minimum of 12 years experience, of which the last 9 years must be specialized. Master's degree in Computer Science Engineering, or related technical discipline, with a minimum of 10 years experience, of which the last 7 years must be specialized. Ph. D requires 8 years general experience, of which the last 6 years must be specialized. |
| Functional
Analyst |
Responsibilities: Responsible for analysis of hardware, software, and/or communications programs, business processes, and/or functional processes. Defines, designs, and recommends processes and procedures supporting the acquisition and/or implementation of information technology, which support business or other functional processes. Develops documentation supporting analysis and makes recommendations on design, acquisition, or implementation of complex or non-complex IT systems.
Requirements: Bachelor's degree in computer science, information systems, engineering, business, or related discipline. A degree is not required with 5 years relevant experience. |
| Sr.
Functional Analyst |
Responsibilities: Responsible for analysis of hardware, software, and/or communications programs, business processes, and/or functional processes. Defines, designs, and recommends processes and procedures supporting the implementation of information technology which support business or other functional processes. Develops documentation supporting analysis and makes recommendations on design and implementation of complex IT systems.
Requirements: Bachelor's degree in computer science, information systems, engineering, business, or related discipline with a minimum of 5 years of experience. |
| Quality
Assurance Manager |
Responsibilities: Performs analysis of quality processes. Establishes, implements, and maintains processes for evaluating quality in all aspects of the software development life cycle. Determines the resources needed for a quality assurance or quality control program. Conducts reviews of quality throughout the life cycle of a system or program. Provides daily supervision and direction to staff.
Requirements: Bachelor's degree in computer science or related discipline with a minimum of 8 years experience, of which the last 5 years is specialized. Master's degree with a minimum of 6 years experience, of which the last 4 is specialized. Ph. D with a minimum of 2 years experience. A degree is not required with 13 years experience, of which the last 11 is specialized. |
| Quality
Assurance Analyst |
Responsibilities: Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correct ness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinates with the Manager to ensure problem solution and user satisfaction. Makes recommendations, if needed, for approval of major systems installations. Prepares status reports and deliveries on the system concept to colleagues, subordinates, and end-users. May provide daily supervision and direction to support staff.
Requirements: Bachelor's degree in computer science or related discipline with a minimum of 6 years experience, of which the last 3 years is specialized. |
| Configuration
Management (CM) - Principal |
Responsibilities: Develops, administers and implements CM plans and procedures. Controls configuration baselines and interfaces through engineering change proposal/specification processing. Conducts functional and physical configuration audits and formal qualification reviews. Establishes and maintains CM documentation control systems. Maintains the master records for the establishment and change of configuration baselines, engineering release systems, configuration item development record, and configuration status accounting.
Requirements: Bachelor's degree with a minimum of 9 years overall experience, of which the last 5 must be specialized. |
| Configuration
Management (CM) - Senior |
Responsibilities: Develops, administers and implements CM plans and procedures. Controls configuration baselines and interfaces through engineering change proposal/specification processing. Conducts functional and physical configuration audits and formal qualification reviews. Establishes and maintains CM documentation control systems. Maintains the master records for the establishment and change of configuration baselines, engineering release systems, configuration item development record, and configuration status accounting.
Requirements: Bachelor's degree with a minimum of 7 years overall experience, of which the last 5 must be specialized. |
| Configuration
Management (CM) |
Responsibilities: Develops, administers and implements CM plans and procedures. Controls configuration baselines and interfaces through engineering change proposal/specification processing. Conducts functional and physical configuration audits and formal qualification reviews. Establishes and maintains CM documentation control systems. Maintains the master records for the establishment and change of configuration baselines, engineering release systems, configuration item development record, and configuration status accounting.
Requirements: Bachelor's degree with a minimum of 4 years overall experience, of which the last 2-3 must be specialized. |
| Jr.
Information Security Analyst |
Responsibilities: Applies a variety of information assurance disciplines for analysis, systems security architecture and design, integration and security testing across enterprise segments. Develops analytical methodologies, security approaches, techniques, processes, security procedures, and schedules for development of sub-systems or medium-sized systems. Analyzes and recommends resolution of IA problems based on knowledge of the major IA products and services. Experience in vulnerability analysis, risk assessment and system installation environment recommendations for safeguards and countermeasures.
Requirements: Bachelor's degree with a minimum of 7 years experience, of which the last 5 years is specialized. Master's degree with a minimum of 3 years experience, of which the last 2 years is specialized. |
| Information
Security Analyst |
Responsibilities: Applies an enterprise-wide set of disciplines for program planning, analysis, secure system architecture and design, integration, and security testing across major enterprise segments. Develops information assurance analytical methodologies, approaches, techniques, processes, procedures, and schedules development of sub-systems or small to medium sized systems. Performs enterprise-wide information assurance strategic planning, security policy development and requirements identification. Experience in threat assessment, vulnerability analysis, system testing system testing, enterprise-wide security related countermeasure selection and implementation, security documentation, and system/network risk migration. Responsible for managing security implementation for developing and legacy systems/networks.
Requirements: Bachelor's degree with a minimum of 5 years experience, of which the last 2 years are specialized. Master's degree with a minimum of 2 years experience. CISSP is desired. |
| Sr.
Information Security Analyst |
Responsibilities: Applies an enterprise-wide set of disciplines for program planning, analysis, secure system architecture and design, integration, and security testing across major enterprise segments. Develops information assurance analytical methodologies, approaches, techniques, processes, procedures, and schedules development of sub-systems or small to medium sized systems. Experience in threat assessment, vulnerability analysis, risk assessment and system/network risk migration. Responsible for managing security implementation for developing and legacy systems/networks.
Requirements: Bachelor's degree with a minimum of 7 years experience, of which the last 5 years are specialized. Master's degree with a minimum of 3 years experience, of which the last 2 years are specialized. CISSP is desired. |
| Systems
Administrator |
Responsibilities: Responsible for the technical administration of a server-based computer system. Oversees the day to day activities for the system and is responsible for all applications present on the system. Administers related systems, including security, communications, software applications, electronic mail, bulletin boards, printing services, outside communication links, licensing, and any other initial troubleshooting. Maintains server management records.
Requirements: Bachelor's degree with a minimum of 5 years experience, of which the last 3 years must be specialized. A degree is not required with 7 years experience, of which the last 4 years are specialized. |
| Data
Entry Clerk |
Responsibilities: Operated a data entry device to record or verify a variety of standard coded or uncoded business or statistical source data into a computer. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
Requirements: High school diploma or its equivalen.
|
| Data
Entry Specialist |
Minimum/General Experience: Experienced in using a computer for a variety of documents/spread sheets including status reports, trip reports, meeting minutes, briefing slides, etc. Knowledgeable of file setup and maintenance, classified material handling and storage procedures, and reproduction/publishing techniques.
Functional Responsibility: Prepares documents and spreadsheets including status reports, trip reports, meeting minutes, briefing slides, etc.
Minimum Education: A minimum of one (1) year experience in clerk/assistant type work is required. Relevant education beyond high school may be substituted on a one for one basis for experience. |
| Jr.
Database Administrator |
Responsibilities: Applies knowledge of computer science concepts and techniques in the design, development, installation and maintenance of relational databases. Develops and maintains necessary public synonyms, database links, and user access controls. Provides database tuning and monitoring to insure effective and efficient data access to include comparison of performance ratios, tuning of memory, configuration, disk I/O and application software, design and maintenance of the physical layout of the databases, and calculating disk space requirements for database tables and indexes.
Requirements: Bachelor's degree with 3-5 years experience in a similar role, in which the last 2-3 years must be specialized. |
| Database
Administrator |
Responsibilities: Applies knowledge of computer science concepts and techniques in the design, development, installation and maintenance of relational databases. Develops and maintains necessary public synonyms, database links, and user access controls. Provides database tuning and monitoring to insure effective and efficient data access to include comparison of performance ratios, tuning of memory configuration, disk I/O, and application software. Design and maintenance of the physical layout of the database and calculating disk space requirements for database tables and indexes. Responsible for segments or phases of broader, more complex projects.
Requirements: Bachelor's degree with 5-7 years overall experience, of which the last 4-5 years experience must be specialized. |
| Senior
Database Administrator |
Responsibilities: Applies knowledge of computer science concepts and techniques in the design, development, installation, and maintenance of relational databases. Develops and maintains necessary public synonyms, database links, and user access controls. Provides database tuning and monitoring to ensure effective and efficient data access to include comparison of performance ratios, tuning of memory configuration, disk I/0, and application software, design and maintenance of the physical layout of the databases and calculating disk space requirements for database tables and indexes. Responsible for developing project plans, justifications, guidelines, and controls.
Requirements: Bachelor's degree with 7 years overall experience, of which the last 5 years must be specialized. |
| Jr. Programmer |
Responsibilities: Performs analysis and develops, integrates, and maintains both systems and applications software as required. Performs enterprise or organization-wide planning and design of technical solutions requiring the application of information technology. Performs analysis and validation of IT requirements. Implements efforts within the systems software domain.
Requirements: Bachelor's degree in computer science or related field, with a minimum of 3 years experience, of which 2 must be specialized. A degree is not required with 5 years overall experience, of which 2 must be in a selected skill. |
| Programmer |
Responsibilities: Performs analysis and develops, integrates, and maintains both systems and applications software as required. Performs enterprise or organization-wide planning and design of technical solutions requiring the application of information technology. Performs analysis and validation of IT requirements. Plans and manages efforts within the systems software domain.
Requirements: Requirements: Bachelor's degree in computer science or related field, with a minimum of 5 years experience, of which 3 must be specialized. |
| Sr. Programmer |
Responsibilities: May serve as task or project leader. Performs analysis and develops, integrates, and maintains both systems and applications software as required. Performs enterprise or organization-wide planning and design of technical solutions requiring the application of information technology. Performs analysis and validation of IT requirements. Plans and manages efforts within the systems software domain.
Requirements: Bachelor's degree in computer science or related field, with a minimum of 6 years experience, of which 4 must be specialized. Master's degree with a minimum of 4 years of experience, of which the last 4 are specialized. A degree is not required with 10 years overall experience, of which the last 8 years must be specialized. |
| Sr.
Programmer Specialist |
Responsibilities: May serve as task or project leader. Performs analysis and develops, integrates, and maintains both systems and applications software as required. Performs enterprise or organization-wide planning and design of technical solutions requiring the application of information technology. Performs analysis and validation of IT requirements. Plans and manages efforts within the systems software domain.
Requirements: Bachelor's degree in computer science or related field, with a minimum of 10 years experience, of which 4 must be specialized. Master's degree with a minimum or 8 years experience, of which the last 4 are specialized. |
| Systems
Analyst |
Responsibilities: Conducts system planning to include requirement definition, implementation planning, and lifecycle cost estimates. Undertakes analysis supporting software programs and. Defines, designs, and specifies processes and procedures supporting the implementation of information technology. Develops documentation supporting analysis and makes recommendations on design and implementation of complex systems.
Requirements: Bachelor's degree with a minimum of 5 years experience, of which the last 3 are specialized. A degree is not required with 9 years experience, of which 5 are specialized. |
| Sr.
Systems Analyst |
Responsibilities: Conducts system planning to include requirement definition, implementation planning, and lifecycle cost estimates. Performs analysis or studies enhancing or implementing systems software solutions. Undertakes significant analysis within software programs. Defines, designs and specifies processes and procedures supporting the implementation of information technology, which support business or other functional areas. Develops documentation supporting analysis and makes recommendations on design and implementation of complex IT systems. May serve as task or project leader.
Requirements: Bachelor's degree with a minimum of 7 years experience, of which the last 5 are specialized. A degree is not required with 11 years experience, of which 7 are specialized. |
| Senior
Applications Programmer |
Minimum/General Experience: Able to plan, design, develop, modify, and test application programs. Able to translate systems/subsystems designs and detailed designs into applications logic. Able to provide advice on differing control systems applications designs and access methods in problem resolution, design, and development situations.
Functional Responsibility: Able to work with other senior technical and user staff to complete projects as well as provide assistance and guidance to less experienced technical staff.
Minimum Education: Has a Bachelors Degree in an engineering discipline or seven (7) years related work experience.
|
| Intermediate
Communication Analyst |
Responsibilities: Responsible for supporting the delivery of technical solutions based upon established requirements of enterprise-wide or large scale computer networks. Supports design of computer network architecture. Establishes general LAN.MAN/WAN administration procedures and provides technical leadership in the integration and test of complex large-scale computer integrated networks. Schedules conversions and cut-overs. May oversee network control center.
Requirements: Bachelor's degree with a minimum of 2-4 years experience. A degree is not required with a minimum of 6 years experience. |
| Senior
Communications Analyst |
Responsibilities: Applies communications/network improvement practices to establish requirements of enterprise-wide or large-scale computer networks. Designs large-scale computer network architecture. Establishes general LAN/MAN/WAN administration procedures and provides technical leadership in the integration and test of complex large-scale computer-integrated networks. Oversees network control center. Supervises maintenance of systems. May supervise communication analysts.
Requirements: Bachelor's degree with a minimum of 5 years experience. A degree is not required with a minimum of 9 years experience. |
| Data
Communications Manager |
Responsibilities: Manages a team of data communication technicians and analysts who maintain and support data communication systems. Ensures that adequate and appropriate planning is provided for remote hardware and communications facilities to develop and implement methodologies for analysis, installation, and support of distributed processing client/server systems. Provides coordination in the analysis, acquisition, and installation of hardware, software, and facilities. Manages the training and efforts of a staff engaged in system and network planning, analysis and monitoring activities. Frequently reports to Telecommunications Department Director/Manager.
Requirements: A minimum of 8-10 years of experience in software/hardware LAN and WAN network design and analysis. |
| Voice
Communications Manager |
Responsibilities: Manages a team of voice communications technicians and analysts who maintain and support voice communication systems, including Automated Call Distribution (ACD), Call Management Systems (CMS), and Voice Mail, PBX, CBX. Identifies issues and appropriate courses of action. Researches and oversees implementation of new technologies. Must be familiar with a variety of the field's concepts, practices, and procedures. Knowledgeable in communication protocols and hardware (e.g. Lucent, Siemens, Nortel). Frequently reports to Telecommunications Department Director/Manager.
Requirements: A minimum of 10 years experience in software/hardware voice network design and analysis. |
| Help
Desk Service Specialist |
Responsibilities: Provides telephone and in-person support to users in the areas of email, directories, standard Windows desktop COTS applications and applications developed under this contract for predecessors. Serves as the initial point of contact for troubleshooting hardware, software, PC and printer problems.
Requirements: 3-5 years of experience, of which the last 2 must be specialized. |
| Help
Desk Service Manager |
Responsibilities: Provides daily supervision and direction to staff that are responsible for telephone and in-person to users in the areas of email, directories, COTS, standard Windows desktop applications and applications developed or deployed under a specific contract. Serves as the Subject Matter Expert for hardware, software, PC and printer problems.
Requirements: 5-7 years overall experience, of which the last 4 years is specialized. |
| Network
Technician |
Minimum/General Experience: Able to perform network installations and troubleshooting. Able to work independently on basic networking issues such as cable/plant layout and server/desktop installation. Possesses working knowledge of at least one Network Operating System, preferably Microsoft NT. Able to work directly with end user customers.
Functional Responsibility: Able to perform network installations and troubleshooting.
Minimum Education: Has either an Associates degree or working towards MCSE certification as well as at least one (1) year of experience. |
| Senior
Network Technician |
Minimum/General Experience: Able to work independently on basic networking issues such as cable/plant layout and server/desktop installation. Possess working knowledge of at least one Network Operating System, preferably Microsoft NT. Able to work directly with end user customers.
Functional Responsibility: Able to perform network installations and troubleshooting. |
| Hardware
Installation Technician |
Responsibilities: Configures computers, communication devices, and peripheral equipment. Installs network hardware. Analyzes and installs computer based systems, local area networks, fiber optic cables, and communication systems. Trains site personnel in proper use of hardware.
Requirements: High school diploma with a minimum of 5 years experience, of which 3 years must be specialized. |
| Sr.
Hardware Installation Technician |
Responsibilities: Conducts site surveys. Assesses and documents current site network configuration and user requirements. Designs and optimizes network topologies. Analyzes existing requirements and prepares specifications for hardware acquisitions. Prepares engineering plans and site installation. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports.
Requirements: Bachelor's degree with a minimum of 4 years of experience, of which the last 2 must be specialized. High school diploma with a minimum of 7 years experience, of which the 4 years must be specialized. |
| Hardware
Specialist |
Responsibilities: Reviews computer systems in terms of machine capabilities and man-machine interface. Monitors and responds to complex hardware problems using a variety of hardware testing tools and techniques. Prepares functional requirements and specifications for hardware acquisitions. Ensures that problems have been properly identified and resolved.
Requirements: Bachelor's degree with a minimum of 5 years experience, of which the last 3 must be specialized. High school diploma with a minimum of 9 years experience, of which the last 5 years must be specialized. |
| Web
Designer |
Responsibilities: Responsible for the oversight and creation of graphic user interfaces for the internet. Coordinates with application engineers and end users to determine requirements and manages and implements quality control procedures to ensure compliance with requirements. Works closely with application engineers and end users to design effective graphic user interfaces using current developments in web design tools and networking technology.
Requirements: Bachelor's degree with 2 years experience including development and design of software systems and Web development. A degree is not required with 5 years experience. |
| Graphics
Specialist |
Responsibilities: Directly supports the Program Manager or Project Manager in the preparation of presentation graphics and supports the development of contract deliverables and reports by developing and updating graphic presentations to improve the quality and enhance the usability of these documents. Responsible for integrating the graphics generated with automated tools and the deliverable documents
Requirements: High school diploma with a minimum of 2 years experience in office administration and developing graphics/artistic presentations. |
| Documentation
Specialist |
Responsibilities: Gathers, analyzes, and composes technical documentation. Ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel.
Requirements: Bachelor's degree with a minimum of 2 years experience, of which the last one year is specialized. A degree is not required with 8 years experience, of which 6 years is specialized. |
| Business
Processes Analyst – Senior |
Responsibilities: Performs analysis of functional processes, organizations, and enterprises to identify and develop business process engineering initiatives. Evaluates business processes for efficiency, effectiveness, and improvement. Documents analysis of business processes and recommended improvements. Responsible for process reengineering, facilitation, training and methodology development, and evaluation across all phases of an enterprise or function. May identify best practices, change management, business management techniques, organizational development, activity and data modeling, or IT system development methods and practices.
Requirements: Bachelor's degree with a minimum of 10 years of experience, of which the last 8 years must be specialized. With a Master's degree, 8 years experience required, of which 6 years must be specialized. With a Ph. D, 6 years experience required, of which 5 years must be specialized. A degree is not required with 13 years experience, of which 11 years must be specialized. |
| Business
Processes Analyst – Principal |
Responsibilities: May serve as task or project leader. Performs analysis of functional processes, organizations, and enterprises to identify and develop business process engineering initiatives. Evaluates business processes for efficiency, effectiveness, and improvement. Documents analysis of business processes and recommends improvements. Provides training and guidance in the implementation of improved processes.
Requirements: Bachelor's degree with a minimum of 12 years experience, of which the last 9 years must be specialized. With a Ph. D, 8 years experience required, of which 6 years must be specialized. |
| Information
Technology Training Specialist |
Responsibilities: Administers computer-based training. Maintains records of training activities. Provides documentation for software training. Conducts training sessions and assists in the design of program flowcharts. Maintains current knowledge of hardware and software applications as required. Must have knowledge of the principles, methods, and techniques used in the design and development of computer based training programs, as well as knowledge of relevant hardware/software and computer equipment as required
Requirements: Bachelor's degree with a minimum of 4 years experience. |
| Sr.
Information Technology Training Specialist |
Responsibilities: May serve as the team lead. Designs training objectives and develops computer-based training for assigned software. Designs courseware and structures training classes. Provides documentation for software training. Creates final versions of training programs and presents them to users. Must have knowledge of the principles, methods, and techniques used in the design and development of computer based training programs, as well as knowledge of relevant hardware/software and computer equipment as required.
Requirements: Bachelor's degree with a minimum of 6 years experience. |
| Technical
Consultant |
Minimum/General Experience: Possesses industry-leading expertise in a technology area such as networking, electronic business or software applications. Specific examples include leading edge expertise with such technology manufacturers such as Netscape, Microsoft, Oracle, Microstrategy, CISCO etc.
Functional Responsibility: Able to provide consultative technical support at the very highest levels of the enterprise.
Minimum Education: Minimum of Bachelor’s Degree and two (2) years of technology specific consultative expertise. Technology area certifications or progress towards certifications are required. |
| Senior
Consultant |
Minimum/General Experience: Able to plan, design, configure, develop, modify, test and install enterprise applications such as Oracle, Peoplesoft, BAAN, SAP, Network Management software, Microstrategy and Netscape. Able to translate systems/subsystems designs and detailed designs in to operational systems. Able to provide advice and resolve issues regarding application designs, technical architectures, software interfaces, data conversion, testing, operations and user support.
Functional Responsibility: Able to work with other senior technical and user staff to complete projects. Able to provide assistance and guidance to less experienced technical staff.
Minimum Education: Bachelors degree in Computer Science or equivalent (mathematics, statistics, environmental sciences etc) and at least four (4) years of experience using specific application software packages. |
| Senior
Technical Consultant |
Minimum/General Experience: Acts independently on the most specialized phases of system design, implementation, analysis and programming. Leads and participates in major system studies and implementations. Investigates leading edge information technologies and applies it to the client environment. Functions as the technical expert during product presentations to clients. Possesses industry-leading expertise in a technology area such as networking, electronic business or software applications. Specific examples include leading edge expertise with such technology manufacturers such as Netscape, Microsoft, Oracle, Microstrategy, CISCO etc.
Functional Responsibility: Able to provide consultative technical support at the very highest levels of the enterprise.
Minimum Education: Minimum of Bachelor’s Degree and six (6) years of technology specific consultative expertise. Technology area certifications or progress towards certifications are required. |
| Senior
Information Security Consultant |
Responsibilities: Manages the analysis of IA requirements for multi-level security issues. Manages the design, development, engineering, and implementation of solutions to multi-level security requirements. Implementation and development of multi-level security as well as organizing technical information about an organizations goals, existing security products and on-going programs in a multi-level security arena. Performs risk analysis and risk assessments.
Requirements: Bachelor's degree with 10 years experience, of which 4 years are in information assurance projects. Master's degree with 2 years experience, of which 1 year is specialized. |
| Consultant
Software Category III |
Minimum/General Experience: Able to plan, design, configure, develop, modify, test and install enterprise applications. Able to provide advice and resolve issues regarding application designs, technical architectures, software interfaces, data conversion, testing, operations and user support.
Functional Responsibility: Able to work with other technical and user staff to complete projects. Able to provide consultative Professional Services support to meet operational and functional requirements of the enterprise.
Minimum Education: Minimum of Bachelor's Degree and two (2) years of enterprise product technology specific consultative expertise. |
| Consultant
Software Category II |
Minimum/General Experience: Able to plan, design, configure, develop, modify, test and install enterprise applications. Able to translate systems/subsystems designs and detailed designs into operational systems. Able to provide advice and resolve issues regarding application designs, technical architectures, software interfaces, data conversion, testing, operations and user support.
Functional Responsibility: Able to work with other senior technical and user staff to complete projects. Able to provide assistance and guidance to less experienced technical staff.
Minimum Education: Bachelors degree in Computer Science or equivalent (mathematics, statistics, etc) and at least four (4) years of experience using enterprise application software packages. |
| Consultant
Software Category I |
Minimum/General Experience: Acts independently on the most specialized phases of system design, implementation, analysis and programming of enterprise products. Leads and participates in major system studies and implementations of enterprise products. Investigates leading edge information technologies and applies it to the client environment. Functions as the technical expert during product presentations to clients. Possesses industry-leading expertise in the implementation of enterprise products.
Functional Responsibility: Able to provide consultative Professional Services support at the very highest levels of the enterprise. Able to provide assistance and guidance to less experienced technical staff.
Minimum Education/Specific Experience: Minimum of Bachelor's Degree and six (6) years of enterprise application technology specific consultative expertise. |
| Business Process Reengineering Specialist |
Applies process improvement and reengineering methodologies and principles to conduct process modernization projects for Information Technology environments. Duties include activity and data modeling, developing modern business methods, identifying best practices and creating and assessing performance measurements for IT engineering, operations and security projects. Responsible for effective transitioning of existing information technology project teams and the facilitation of project teams in the accomplishment of project activities and objectives as it relates to those IT projects. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer for IT engineering, operations and security related projects. Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering information technology efforts.
Requirements: Bachelors (or equivalent) 2+ years experience doing process improvemen. |
| Business Process Reengineering Specialist - Senior |
Under general direction, applies process improvement and reengineering methodologies and principles to conduct process modernization projects for Information Technology environments. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements. May be required to act as a technical supervisor. Duties include activity and data modeling, developing modern business methods, identifying best practices and creating and assessing performance measurements for IT engineering, operations and security projects. Responsible for effective transitioning of existing information technology project teams and the facilitation of project teams in the accomplishment of project activities and objectives as it relates to those IT projects. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer for IT engineering, operations and security related projects. Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering information technology efforts.
Requirements: Bachelors (or equivalent) 5+ years experience doing process improvement. |
| Business Process Reengineering Specialist - Principal |
Provides technical leadership in process improvement and reengineering methodologies and principles to conduct process modernization projects for Information Technology environments. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices. Duties include activity and data modeling, developing modern business methods, identifying best practices and creating and assessing performance measurements for IT engineering, operations and security projects. Responsible for effective transitioning of existing information technology project teams and the facilitation of project teams in the accomplishment of project activities and objectives as it relates to those IT projects. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer for IT engineering, operations and security related projects. Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering information technology efforts.
Requirements: Bachelors (or equivalent) 8+ years experience doing process improvement. |
| Business Process Reengineering Specialist - SME |
Acts as a recognized technical expert in process improvement and reengineering methodologies and principles to conduct process Information Technology modernization projects. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to BPR for IT engineering, operations and security related projects. Duties include activity and data modeling, developing modern business methods, identifying best practices and creating and assessing performance measurements for these projects. Responsible for effective transitioning of existing project teams and the facilitation of project teams in the accomplishment of project activities and objectives as it relates to those IT projects. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer. Key coordinator between multiple IT project teams to ensure enterprise-wide integration of reengineering efforts.
Requirements: Bachelors (or equivalent) 10+ years experience doing process improvement. |
| Computer Operator |
Monitors and controls one or more mini or mainframe computers by operating the central console or on-line terminals. Studies program operation instructions to determine equipment setup and run operations. Continuously observes the operation of the console panel, storage devices, printers, and the action of the console printer to monitor the system and determine the point of equipment or program failure. Manipulates controls in accordance with standard procedures to continue operations when individual units of the system malfunction. Confers with software systems engineering or applications programming personnel in the event errors require a change of instructions or sequence of operations. Maintains operating records such as machine performance and production reports.
Requirements: Bachelors (or equivalent) + 1 Year Experience. |
| Computer Operator - Senior |
Under general direction monitors and controls one or more mini or mainframe computers by operating the central console or on-line terminals. Studies program operation instructions to determine equipment setup and run operations. Continuously observes the operation of the console panel, storage devices, printers, and the action of the console printer to monitor the system and determine the point of equipment or program failure. Manipulates controls in accordance with standard procedures to continue operations when individual units of the system malfunction. Confers with software systems engineering or applications programming personnel in the event errors require a change of instructions or sequence of operations. Maintains operating records such as machine performance and production reports. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelors (or equivalent) + 3 Year Experience. |
| Computer Operator - Principal |
Provides technical leadership in monitoring and control of one or more mini or mainframe computers by operating the central console or on-line terminals. Studies program operation instructions to determine equipment setup and run operations. Continuously observes the operation of the console panel, storage devices, printers, and the action of the console printer to monitor the system and determine the point of equipment or program failure. Manipulates controls in accordance with standard procedures to continue operations when individual units of the system malfunction. Confers with software systems engineering or applications programming personnel in the event errors require a change of instructions or sequence of operations. Maintains operating records such as machine performance and production reports. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelors (or equivalent) + 5 Year Experience. |
| Cyber Security Engineer |
Performs assessment of present levels of cyber security, defines acceptable levels of risk, trains all personnel in proper cyber hygiene and establishes formal maintenance procedures. Performs privacy impact assessments and provides PII data security and monitoring, and migration strategies. Identifies potential vulnerabilities to cyber and information security using penetration testing and red teams. Provides technologies for identification, modeling, and predictive analysis of cyber threats.
Requirements: Bachelors (or equivalent) 2+ years experience doing cyber security activities. |
| Cyber Security Engineer - Senior |
Under general direction, performs assessment of present levels of cyber security, defines acceptable levels of risk, trains all personnel in proper cyber hygiene and establishes formal maintenance procedures. Performs privacy impact assessments and provides PII data security and monitoring, and migration strategies. Identifies potential vulnerabilities to cyber and information security using penetration testing and red teams. Provides technologies for identification, modeling, and predictive analysis of cyber threats. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements. May be required to act as a technical supervisor. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.
Requirements: Bachelors (or equivalent) 5+ years experience doing cyber security activities |
| Cyber Security - Principal |
Provides technical leadership in performing assessment of present levels of cyber security, defines acceptable levels of risk, trains all personnel in proper cyber hygiene and establishes formal maintenance procedures. Performs privacy impact assessments and provides PII data security and monitoring, and migration strategies. Identifies potential vulnerabilities to cyber and information security using penetration testing and red teams. Provides technologies for identification, modeling, and predictive analysis of cyber threats. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices. May be required to act as a technical supervisor. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.
Requirements: Bachelors (or equivalent) 8+ years experience doing cyber security activities |
| Cyber Security - SME |
Acts as a recognized technical expert in performing assessments of present levels of cyber security, defines acceptable levels of risk, trains all personnel in proper cyber hygiene and establishes formal maintenance procedures. Performs privacy impact assessments and provides PII data security and monitoring, and migration strategies. Identifies potential vulnerabilities to cyber and information security using penetration testing and red teams. Provides technologies for identification, modeling, and predictive analysis of cyber threats. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Keeps abreast of technological developments and industry trends. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.
Requirements: Bachelors (or equivalent) 10+ years experience doing cyber security activities |
| Database Warehousing/Mining Specialist |
Designs, implements and supports data warehousing. Implements business rules via stored procedures, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and the maintenance and support of the data warehouse. Experienced in database design, particularly in the integration of multiple data sources into a single repository. Experienced in applying data analysis and statistical techniques on large data sets, to develop predictive models that address and targeted problems. Experienced in utilizing data that is multichannel (web, email, direct mail and call center) in origin and application. Ability to perform sophisticated statistical analysis and also interpret the data and communicate results to technical and non-technical audiences.
Requirements: Bachelor (or equivalent) + 2 years of programming experience |
| Database Warehousing/Mining Specialist - Senior |
Under general direction designs, implements and supports data warehousing. Implements business rules via stored procedures, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and the maintenance and support of the data warehouse. Experienced in database design, particularly in the integration of multiple data sources into a single repository. Experienced in applying data analysis and statistical techniques on large data sets, to develop predictive models that address and targeted problems. Experienced in utilizing data that is multichannel (web, email, direct mail and call center) in origin and application. Ability to perform sophisticated statistical analysis and also interpret the data and communicate results to technical and non-technical audiences. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelor (or equivalent) + 5 years of programming experience |
| Database Warehousing/Mining Specialist - Principal |
Provides technical leadership in the design, implementation and support of data warehousing. Implements business rules via stored procedures, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and the maintenance and support of the data warehouse. Experienced in database design, particularly in the integration of multiple data sources into a single repository. Experienced in applying data analysis and statistical techniques on large data sets, to develop predictive models that address and targeted problems. Experienced in utilizing data that is multichannel (web, email, direct mail and call center) in origin and application. Ability to perform sophisticated statistical analysis and also interpret the data and communicate results to technical and non-technical audiences. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelor (or equivalent) + 8 years of programming experience |
| Database Warehousing/Mining Specialist - SME |
Acts as a recognized technical expert in the design, implementation and support of data warehousing. Implements business rules via stored procedures, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and the maintenance and support of the data warehouse. Experienced in database design, particularly in the integration of multiple data sources into a single repository. Experienced in applying data analysis and statistical techniques on large data sets, to develop predictive models that address and targeted problems. Experienced in utilizing data that is multichannel (web, email, direct mail and call center) in origin and application. Ability to perform sophisticated statistical analysis and also interpret the data and communicate results to technical and non-technical audiences. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Keeps abreast of technological developments and industry trends.
Requirements: Bachelor (or equivalent) + 10 years of programming experience |
| Enterprise Architect |
Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.
Requirements: Bachelors (or equivalent) 6+ years experience doing design and engineering
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| Enterprise Architect - Senior |
Under general direction establishes system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large scale information systems and develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements. May be required to act as a technical supervisor. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.
Requirements: Bachelors (or equivalent) 8+ years experience doing design and engineering
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| Enterprise Architect - Principal |
Provides technical leadership in establishing system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large scale information systems. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices. May be required to act as a technical supervisor. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.
Requirements: Bachelors (or equivalent) 10+ years experience doing design and engineering
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| Enterprise Architect - SME |
Acts as a recognized technical expert in establishing system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large scale information systems. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Keeps abreast of technological developments and industry trends. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.
Requirements: Bachelors (or equivalent) 12+ years experience doing design and engineering |
| Identity Management Architect |
Defines and integrates disparate identity stores. In depth understanding of certificate based authentication mechanisms for directory integrated and non-directory integrated applications. Responsible for the consolidation, migration and manipulation from one identity store environment to another. Strong understanding of Microsoft Active Directory as well as other directory solutions to include other LDAP and X.500 directory stores. Evaluates the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance.
Requirements: Bachelors + 6 years experience with enterprise identity management environments |
| Identity Management Architect - Senior |
Under general direction defines and integrates disparate identity stores. In depth understanding of certificate based authentication mechanisms for directory integrated and non-directory integrated applications. Responsible for the consolidation, migration and manipulation from one identity store environment to another. Strong understanding of Microsoft Active Directory as well as other directory solutions to include other LDAP and X.500 directory stores. Evaluates the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelors + 8 years experience with enterprise identity management environments |
| Identity Management Architect - Principal |
Provides technical leadership in defining and integrating disparate identity stores. In depth understanding of certificate based authentication mechanisms for directory integrated and non-directory integrated applications. Responsible for the consolidation, migration and manipulation from one identity store environment to another. Strong understanding of Microsoft Active Directory as well as other directory solutions to include other LDAP and X.500 directory stores. Evaluates the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelors + 10 years experience with enterprise identity management environments |
| Identity Management Architect - SME |
Acts as a recognized technical expert in defining and integrating disparate identity stores. In depth understanding of certificate based authentication mechanisms for directory integrated and non-directory integrated applications. Responsible for the consolidation, migration and manipulation from one identity store environment to another. Strong understanding of Microsoft Active Directory as well as other directory solutions to include other LDAP and X.500 directory stores. Evaluates the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Keeps abreast of technological developments and industry trends.
Requirements: Bachelors + 12 years experience with enterprise identity management environments |
| Management Analyst |
Analyzes various aspects of Information Technology organizational functioning, including management, processes, structure, culture, and performance of information technology projects. Conducts organizational or process analysis, utilizing qualitative and quantitative analysis tools and techniques for engineering, operations and security IT programs. Identifies sources of problems, makes recommendations for solutions, including designing and implementing appropriate organizational interventions for these IT projects. Applies organizational and management theory and principles to understand and improve organizational effectiveness and efficiency in achieving business goals as it relates to Information Technology projects. Works with all levels of the organization, from leadership and senior management to the workforce; interactions may include coaching, interviewing, workshop facilitation, training, and surveys. Focus is on understanding why and how effectively an organization, program, process or group of people, function in the present manner; how function or performance could be improved; and what should be done to bring about the improvement in effectiveness and/or efficiency of engineering, operations or security IT projects.
Requirements: Bachelors (or equivalent)
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| Management Analyst - Senior |
Under general direction analyzes various aspects of organizational functioning, including management, processes, structure, culture, and performance of information technology projects. Conducts organizational or process analysis, utilizing qualitative and quantitative analysis tools and techniques for engineering, operations and security IT programs. Identifies sources of problems, makes recommendations for solutions, including designing and implementing appropriate organizational interventions. Applies organizational and management theory and principles to understand and improve organizational effectiveness and efficiency in achieving business goals for these IT Programs. Works with all levels of the organization, from leadership and senior management to the workforce; interactions may include coaching, interviewing, workshop facilitation, IT training, and surveys. Focus is on understanding why and how effectively an organization, program, process or group of people, function in the present manner; how function or performance could be improved; and what should be done to bring about the improvement in effectiveness and/or efficiency. Develops practical and workable solutions to clients’ technical and business problems for engineering, operations and security IT programs. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex IT projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelors (or equivalent) + 2 Years Experience
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| Management Analyst - Principal |
Provides technical leadership in analyzing various aspects of organizational functioning, including management, processes, structure, culture, and performance of information technology projects. Conducts organizational or process analysis, utilizing qualitative and quantitative analysis tools and techniques for engineering, operations and security IT programs. Identifies sources of problems, makes recommendations for solutions, including designing and implementing appropriate organizational interventions. Applies organizational and management theory and principles to understand and improve organizational effectiveness and efficiency in achieving business goals as it relates to these IT Programs. Works with all levels of the organization, from leadership and senior management to the workforce; interactions may include coaching, interviewing, workshop facilitation, training, and surveys. Focus is on understanding why and how effectively an organization, program, process or group of people, function in the present manner; how function or performance could be improved; and what should be done to bring about the improvement in effectiveness and/or efficiency in IT Programs. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems for engineering, operations and security IT programs. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelors (or equivalent) + 5 Years Experience
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| Management Analyst - SME |
Acts as a recognized technical expert in analyzing various aspects of organizational functioning, including management, processes, structure, culture, and performance of information technology projects. Conducts organizational or process analysis, utilizing qualitative and quantitative analysis tools and techniques for engineering, operations and security IT programs. Identifies sources of problems, makes recommendations for solutions, including designing and implementing appropriate organizational interventions as it relates to these IT Programs. Applies organizational and management theory and principles to understand and improve organizational effectiveness and efficiency in achieving business goals for engineering, operations and security IT programs. Works with all levels of the organization, from leadership and senior management to the workforce; interactions may include coaching, interviewing, workshop facilitation, training, and surveys. Focus is on understanding why and how effectively an organization, program, process or group of people, function in the present manner; how function or performance could be improved; and what should be done to bring about the improvement in effectiveness and/or efficiency for engineering, operations and security IT programs. Functions as the highest-level individual contributor in at least one IT technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client IT problems. Has a high level of diverse technical and industry experience related to a specific skill set in Information Technology. Typically has specialization in a particular IT technology or business application. Keeps abreast of technological developments and industry trends in the Information Technology field.
Requirements: Bachelors (or equivalent) + 8 Years Experience |
| Network Architect |
Defines and integrates various Networking Components (i.e., Firewalls, Load Balancing, Port Connectivity, Security, Monitoring) into a structured, repeatable and hierarchical environment. Responsibilities include designing and building out data center and large campus environments. Additional responsibilities include the design and implementation of large wide area networks using advanced routing protocols such as BGP, EIGRP and OSPF. Additional WAN technologies to include MPLS, DMVPN, ATM and Frame Relay. Evaluates the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance.
Requirements: Bachelors + 6 years experience with enterprise Network Environments |
| Network Architect - Senior |
Under general direction, defines and integrates various Networking Components (i.e., Firewalls, Load Balancing, Port Connectivity, Security, Monitoring) into a structured, repeatable and hierarchical environment. Responsibilities include designing and building out data center and large campus environments. Additional responsibilities include the design and implementation of large wide area networks using advanced routing protocols such as BGP, EIGRP and OSPF. Additional WAN technologies to include MPLS, DMVPN, ATM and Frame Relay. Evaluates the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelors + 8 years experience with enterprise Network Environments |
| Network Architect - Principal |
Provides technical leadership in defining and integrating various Networking Components (i.e., Firewalls, Load Balancing, Port Connectivity, Security, Monitoring) into a structured, repeatable and hierarchical environment. Responsibilities include designing and building out data center and large campus environments. Additional responsibilities include the design and implementation of large wide area networks using advanced routing protocols such as BGP, EIGRP and OSPF. Additional WAN technologies to include MPLS, DMVPN, ATM and Frame Relay. Evaluates the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelors + 10 years experience with enterprise Network Environments |
| Network Architect - SME |
Acts as a recognized technical expert in defining and integrating various Networking Components (i.e., Firewalls, Load Balancing, Port Connectivity, Security, Monitoring) into a structured, repeatable and hierarchical environment. Responsibilities include designing and building out data center and large campus environments. Additional responsibilities include the design and implementation of large wide area networks using advanced routing protocols such as BGP, EIGRP and OSPF. Additional WAN technologies to include MPLS, DMVPN, ATM and Frame Relay. Evaluates the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Keeps abreast of technological developments and industry trends.
Requirements: Bachelors + 12 years experience with enterprise Network Environments |
| Software Engineer |
Designs, develops, and provides customization of various applications to meet a series of pre-defined requirements. Requirements will be met through the use of various programming languages and possibly machine and assembly languages.
Requirements: Bachelor (or applicable substitution) + 2 years of Application Development experience |
| Software Engineer - Senior |
Under general direction designs, develops, and provides customization of various applications to meet a series of pre-defined requirements. Requirements will be met through the use of various programming languages and possibly machine and assembly languages. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelor (or applicable substitution) + 5 years of pplication Development experience |
| Software Engineer - Principal |
Provides technical leadership in designing, developing, and providing customization of various applications to meet a series of pre-defined requirements. Requirements will be met through the use of various programming languages and possibly machine and assembly languages. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelor (or applicable substitution) + 8 years of Application Development experience |
| Software Engineer - SME |
Acts as a recognized technical expert in Designing, developing, and providing customization of various applications to meet a series of pre-defined requirements. Requirements will be met through the use of various programming languages and possibly machine and assembly languages. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Keeps abreast of technological developments and industry trends.
Requirements: Bachelor (or applicable substitution) + 10 years of Application Development experience |
| Software Tester |
Performs formal software testing activities for complex software applications. Reviews user requirements documentation; assists in development of test plans; develops test data to be used in performing tests; and transforms test plans into test scripts. Ensures proper execution of test scripts and documentation of test results in tracking systems. Analyses test results, documents conclusions, and makes recommendations that are fully supported by test results.
Requirements: Bachelors (or equivalent) + 2 Years Experience |
| Software Tester - Senior |
Under general direction performs formal software testing activities for complex software applications. Reviews user requirements documentation; assists in development of test plans; develops test data to be used in performing tests; and transforms test plans into test scripts. Ensures proper execution of test scripts and documentation of test results in tracking systems. Analyses test results, documents conclusions, and makes recommendations that are fully supported by test results. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelors (or equivalent) + 5 Years Experience |
| Software Tester - Principal |
Provides technical leadership in performing formal software testing activities for complex software applications. Reviews user requirements documentation; assists in development of test plans; develops test data to be used in performing tests; and transforms test plans into test scripts. Ensures proper execution of test scripts and documentation of test results in tracking systems. Analyses test results, documents conclusions, and makes recommendations that are fully supported by test results. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelors (or equivalent) + 7 Years Experience |
| Systems Security Architect |
Leads developing, implementing, and maintaining enterprise-wide information security capabilities. Analyzes the enterprise business models and IT systems to determine security risks and risk management considerations. Defines enterprise and system level security requirements. Proposes technical solutions for systems and applications-level security architecture and design. Develops security plans, policies and procedures.
Requirements: Bachelors (or equivalent) 6+ years experience doing enterprise security engineering activities |
| Systems Security Architect - Senior |
Under general direction, Leads developing, implementing, and maintaining enterprise-wide information security capabilities. Analyzes the enterprise business models and IT systems to determine security risks and risk management considerations. Defines enterprise and system level security requirements. Proposes technical solutions for systems and applications-level security architecture and design. Develops security plans, policies and procedures. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements. May be required to act as a technical supervisor.
Requirements: Bachelors (or equivalent) 8+ years experience doing enterprise security engineering activities |
| Systems Security Architect - Principal |
Provides technical leadership in Leads developing, implementing, and maintaining enterprise-wide information security capabilities. Analyzes the enterprise business models and IT systems to determine security risks and risk management considerations. Defines enterprise and system level security requirements. Proposes technical solutions for systems and applications-level security architecture and design. Develops security plans, policies and procedures. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices. May be required to act as a technical supervisor.
Requirements: Bachelors (or equivalent) 10+ years experience doing enterprise security engineering activities |
| Systems Security Architect - SME |
Acts as a recognized technical expert in developing, implementing, and maintaining enterprise-wide information security capabilities. Analyzes the enterprise business models and IT systems to determine security risks and risk management considerations. Defines enterprise and system level security requirements. Proposes technical solutions for systems and applications-level security architecture and design. Develops security plans, policies and procedures. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Keeps abreast of technological developments and industry trends.
Requirements: Bachelors (or equivalent) 12+ years experience doing enterprise security engineering activities |
| Technical Writer - Jr |
Researches, writes, edits, and proofreads technical data for use in documents or sections of documents such as manuals, procedures, specifications, special reports, and any other customer deliverables and documents. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format, and style. Assists in establishing style guidelines and standards for texts and illustrations. Excellent written communication skills are required.
Requirements: Bachelors Degree and 0 - 2 years experience
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| Technical Writer - Mid |
Researches, writes, edits, and proofreads technical data for use in documents or sections of documents such as manuals, procedures, specifications, special reports, and any other customer deliverables and documents. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format, and style. Assists in establishing style guidelines and standards for texts and illustrations. Excellent written communication skills are required.
Requirements: Bachelors Degree and 2 - 4 years experience
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| Technical Writer - Senior |
Researches, writes, edits, and proofreads technical data for use in documents or sections of documents such as manuals, procedures, specifications, special reports, and any other customer deliverables and documents. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format, and style. Assists in establishing style guidelines and standards for texts and illustrations. Excellent written communication skills are required.
Requirements: Bachelors Degree and 4+ years experience
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| Unified Communications Engineer |
Creates a single user interface for the combination of multiple media types into an integrated, unified network environment. Media types include voice, video and data. All of these services are provided across an IP based network. Responsible for the design and implementation of large enterprise systems supporting 25,000+ users. Ability to configure network along with application specific infrastructure and determine how all pieces fit together. Responsible for ensuring the implementation meets required specifications as laid out in the design. Performs troubleshooting based on performance degradation and develops system specific configurations based on stakeholder requirements.
Requirements: Bachelors + 3 years experience with enterprise Unified Communications Environments |
| Unified Communications Engineer - Senior |
Under General Direction, creates a single user interface for the combination of multiple media types into an integrated, unified network environment. Media types include voice, video and data. All of these services are provided across an IP based network. Responsible for the design and implementation of large enterprise systems supporting 25,000+ users. Ability to configure network along with application specific infrastructure and determine how all pieces fit together. Responsible for ensuring the implementation meets required specifications as laid out in the design. Performs troubleshooting based on performance degradation and develops system specific configurations based on stakeholder requirements. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelors + 5 years experience with enterprise Unified Communications Environments |
| Unified Communications Engineer - Principal |
Provides Technical Leadership to create a single user interface for the combination of multiple media types into an integrated, unified network environment. Media types include voice, video and data. All of these services are provided across an IP based network. Responsible for the design and implementation of large enterprise systems supporting 25,000+ users. Ability to configure network along with application specific infrastructure and determine how all pieces fit together. Responsible for ensuring the implementation meets required specifications as laid out in the design. Performs troubleshooting based on performance degradation and develops system specific configurations based on stakeholder requirements. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelors + 8 years experience with enterprise Unified Communications Environments |
| Unified Communications Engineer - SME |
Acts as a recognized technical expert in creating a single user interface for the combination of multiple media types into an integrated, unified network environment. Media types include voice, video and data. All of these services are provided across an IP based network. Responsible for the design and implementation of large enterprise systems supporting 25,000+ users. Ability to configure network along with application specific infrastructure and determine how all pieces fit together. Responsible for ensuring the implementation meets required specifications as laid out in the design. Performs troubleshooting based on performance degradation and develops system specific configurations based on stakeholder requirements. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Keeps abreast of technological developments and industry trends.
Requirements: Bachelors + 10 years experience with enterprise Unified Communications Environments |
| Web Software Developer |
Provides support to develop Web based applications including online customer service for agency components to be able to deliver their services online. Provide support in developing the site concept, interface design, and architecture of the web-site. Provide support for the implementation of interfaces to applications. Working knowledge and experience coding in Java is required. Knowledge of several of the following areas is desirable: Active Server Pages (ASP), JavaScript, and SQL Server, Visual Basic, JavaScript, MS Access, HTML, DBMS's (ex. - Oracle, Sybase, etc.).
Requirements: Bachelor (or equivalent) + 2 years of programming experience |
| Web Software Developer - Senior |
Under general direction provides support to develop Web based applications including online customer service for agency components to be able to deliver their services online. Provide support in developing the site concept, interface design, and architecture of the web-site. Provide support for the implementation of interfaces to applications. Working knowledge and experience coding in Java is required. Knowledge of several of the following areas is desirable: Active Server Pages (ASP), JavaScript, and SQL Server, Visual Basic, JavaScript, MS Access, HTML, DBMS's (ex. - Oracle, Sybase, etc.). Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: Bachelor (or equivalent) + 5 years of programming experience |
| Web Software Developer - Principal |
Provides technical leadership support to develop Web based applications including online customer service for agency components to be able to deliver their services online. Provide support in developing the site concept, interface design, and architecture of the web-site. Provide support for the implementation of interfaces to applications. Working knowledge and experience coding in Java is required. Knowledge of several of the following areas is desirable: Active Server Pages (ASP), JavaScript, and SQL Server, Visual Basic, JavaScript, MS Access, HTML, DBMS's (ex. - Oracle, Sybase, etc.). Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelor (or equivalent) + 7 years of programming experience |
| Web Software Developer - SME |
Acts as a recognized technical expert to develop Web based applications including online customer service for agency components to be able to deliver their services online. Provide support in developing the site concept, interface design, and architecture of the web-site. Provide support for the implementation of interfaces to applications. Working knowledge and experience coding in Java is required. Knowledge of several of the following areas is desirable: Active Server Pages (ASP), JavaScript, and SQL Server, Visual Basic, JavaScript, MS Access, HTML, DBMS's (ex. - Oracle, Sybase, etc.). Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Keeps abreast of technological developments and industry trends.
Requirements: Bachelor (or equivalent) + 10 years of programming experience |
| Graphics Specialist - Senior |
Performs graphics design; plans, lays out, and illustrates technical or scientific materials in black and white or color for web pages, dashboards and portals. Interfaces with users to determine scope of project and best graphic medium. Executes graphic projects and coordinates and schedules production with developers. Performs production or coordinates production with outside vendors as needed. Operates and sets up computer graphic systems. Trains others in proper use of computer graphic equipment. Familiar with commonly-used art media and commercially available graphics packages for web postings, Microsoft SharePoint postings and custom dashboard development.
Requirements: Bachelors with a minimum of 3 years experience in office administration and developing graphics/artistic presentations for web pages and / or custom dashboards |
| Help Desk Manager - Senior |
Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
Requirements: Bachelors (or equivalent) + 5 years experience |
| Help Desk Manager - Principal |
Provides technical leadership in the daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelors (or equivalent) + 7 years experience |
| Help Desk Specialist - Senior |
Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contractor or predecessors. Serves as the first point of contact for troubleshooting hardware/software PC and printer problems. Is a Tier 2 Service Desk Specialist
Requirements: Bachelors (or equivalent) + 3 years experience |
| Help Desk Specialist - Principal |
Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contractor or predecessors. Serves as the first point of contact for troubleshooting hardware/software PC and printer problems. Is a Tier 2 and 3 Support Desk specialist who is capable of supporting multi-platform environments for large environments
Requirements: Bachelors (or equivalent) + 5 years experience |
| Information Security Analyst - SME |
Acts as a recognized technical expert Provides technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation. Functions as the highest-level individual contributor in this area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Responsible for designing and implementing solutions for protecting the confidentiality, integrity and availability of sensitive information. Provides technical evaluations of customer systems and assists with making security improvements. Participates in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization. Conducts security product evaluations, and recommends products, technologies and upgrades to improve the customer=s security posture. Conducts testing and audit log reviews to evaluate the effectiveness of current security measures.
Requirements: Bachelor or equivalent, 10+ years of specific experience in designing, developing and assessing security solutions for large customers |
| Training Specialist - Principal |
Organizes and conducts moderately complex training and educational programs for information systems (technical) or user (non-technical) personnel. May develop instructional curriculum and materials; gathers and assimilates information on subject matter, organizes and condenses material, and prepares course outline, handouts, and visual aid materials. Coordinates with subject matter experts to ensure that prepared courses meet stated objectives. Maintains records of training activities and program effectiveness. May be required to instruct or to prepare/arrange for the preparation of automated training materials (such as video recorded training sessions, computer-aided tutorials, etc.).
Requirements: Bachelor's degree with a minimum of 8 years experience.
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| Network Engineer - Senior |
Under general direction, designs, configures, tests, implements and maintains telecommunications capabilities, including wide area and local area networks. Performs operations and support activities. Assists applications programmers working in the telecommunications environment. Evaluates network changes for operational impact. Evaluates network performance and resolves network and processor problems. Familiar with hardware and software diagnostic tools. Develops practical and workable solutions to clients’ technical and business problems. Analyzes requirements and potential solutions for technical and economic feasibility. Competent to work on multiple phases of complex projects independently. Coordinates activities with superiors and client personnel to resolve technical and/or business issues and ensures the successful delivery of the project requirements.
Requirements: CCNA or equivalent, 4+ Years experience |
| Network Engineer - Principal |
Provides technical leadership in the design, configuration, testing, implementation and maintenance of telecommunications capabilities, including wide area and local area networks. Performs operations and support activities. Assists applications programmers working in the telecommunications environment. Evaluates network changes for operational impact. Evaluates network performance and resolves network and processor problems. Familiar with hardware and software diagnostic tools. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: CCNP or equivalent, 6+ Years experience |
| Network Engineer - SME |
Acts as a recognized technical expert in the design, configuration, testing, implementation and maintenance telecommunications capabilities, including wide area and local area networks. Performs operations and support activities. Assists applications programmers working in the telecommunications environment. Evaluates network changes for operational impact. Evaluates network performance and resolves network and processor problems. Familiar with hardware and software diagnostic tools. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Keeps abreast of technological developments and industry trends.
Requirements: CCIE or equivalent, 8+ Years experience |
| Programmer - Principal |
Provides technical leadership in analyzing functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to lower level programmers to ensure program deadlines are met. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelors or equivalent + 8 years experience doing application development |
| Programmer - SME |
Acts as a recognized technical expert in analyzing functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to lower level programmers to ensure program deadlines are met. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Typically has specialization in a particular technology or business application. Keeps abreast of technological developments and industry trends.
Requirements: Bachelors or equivalent + 10 years experience doing application development |
| Systems Engineer - SME |
Highly specialized in one or more phases of software systems development, systems integration, or network engineering. Acts independently under general direction. Provides technical assistance and advice on complex activities. Formulates / defines specifications, develops / modifies / maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach. Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications, resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems. Works with considerable freedom to make decisions on the techniques and approaches to be used. Prepares recommendations for system improvement for management and user consideration.
Provides technical leadership in base labor category description. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices.
Requirements: Bachelor or equivalent, 10+ years of specific experience in designing, developing and deploying engineering solutions for large customers |
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