ISO 9001:2008

ISO 9001 CertifiedIntelligent Decisions is proud to announce that our program is currently registered to the ISO 9001:2008 standard which is a Quality Systems Model for Quality Assurance in the manufacture of personal computers, workstations and servers. We have been registered to this model since December, 1998.

Customers and global competitiveness are changing the way organizations around the world are doing business and QUALITY is driving that change. By providing the highest levels of quality in our products, services and support, our clients keep returning to Intelligent Decisions for their IT requirements. To achieve the quality levels that meet our stringent internal standards and those demanded in a highly competitive market, we work diligently to develop, implement, measure and improve our business processes to insure consistent quality and excellent performance for every customer. By standardizing our processes into an organized and documented system, we have created the foundation for our comprehensive quality management program.

What does ISO mean?
ISO is recognized as the short name for the International Organization of Standardization, an international agency consisting of almost 100 member countries. The United States representative to ISO is the organization called the American National Standards Institute (ANSI). The ISO works to promote the development of standards, testing, and certification to encourage the trade of quality products from country to country around the globe.

What is ISO 9001:2008?
The core elements of the ISO 9001:2008 Quality Systems Standard provide guidance in the development and implementation of an effective quality management system. Not specific to any particular product, the 2000 Standard is applicable to manufacturing and service industries alike.
A quality management system refers to the activities that enterprises execute internally to satisfy the quality-related expectations of its Customers. To ensure compliance, Customers may insist that organizations demonstrate conformance to the quality management system. This can be accomplished through the utilization of an independent “third party” registrar who audits and verifies the existence of the quality system and its respective utilization in business transactions. Our quality system is continually managed and maintained by our employees and the senior management team insures timely validation by a certified audit registrar.